At Darby By Design, we want to make sure that our customers have the best experience possible. Here are some answers to our most frequently asked questions:

SHIPPING & DELIVERY

We offer free shipping on all orders within the United States. Depending on the shipping destination, it can take anywhere from 3-7 days for your order to arrive. If you need your order sooner, please contact us and we will do our best to accommodate your request.

EASY RETURNS

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 14 days of receiving your order to initiate a return. We will provide you with a return shipping label and issue a full refund once we receive the returned item.

TRACKING YOUR ORDER

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or on the carrier's website.

MONEY BACK GUARANTEE

We stand behind the quality of our products. If you are not completely satisfied with your purchase, we will issue a full refund within 30 days of your purchase.

100% SECURE ORDERING

We take the security of your personal information seriously. Our website is equipped with industry-standard SSL encryption to protect your data.

PRIVACY POLICY

We value your privacy and will never share your personal information with third parties. For more information, please see our privacy policy.